{"id":37831,"date":"2016-12-06T12:08:42","date_gmt":"2016-12-06T10:08:42","guid":{"rendered":"https:\/\/www.power2improve.com\/en\/?p=37831"},"modified":"2016-12-06T14:14:28","modified_gmt":"2016-12-06T12:14:28","slug":"how-trust-provides-you-with-more-time-and-money","status":"publish","type":"post","link":"https:\/\/www.power2improve.com\/en\/blog\/2016\/12\/06\/how-trust-provides-you-with-more-time-and-money\/","title":{"rendered":"How trust provides you with more time and money"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-bottom:-30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><\/div><div class=\"fusion-text fusion-text-2\"><p><strong>Last Thursday it was all over my Facebook timeline. No matter when and where I looked. The plea of Jan Terlouw was &#8211; and still is &#8211; everywhere. Surprisingly large numbers of my twenty to thirty year old peers shared the plea with praising words on Facebook. I had expected an older generation to\u00a0identify with the words of Jan Terlouw most. <\/strong><\/p>\n<p><span style=\"font-weight: 400;\">A visibly emotional\u00a0<a href=\"https:\/\/twitter.com\/janterlouw\">Jan Terlouw<\/a>, former Dutch politician and writer, makes\u00a0a passionate plea in the Dutch tv show De Wereld Draait Door (The World Keeps on Turning). In his speech, he tells us his fears for climate change and the decreasing trust within society. Especially the second topic catches\u00a0my attention. As a sociologist, I am curious about norms, values and beliefs within society. These bring people together. In politics, at work and in private.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Jan starts his speech with a beautiful metaphor: strings hanging from\u00a0mailboxes, to allow\u00a0doors to be\u00a0openen from the outside; \u00a0a sign of trust. Trust in one and other\u00a0is gone, he says. Trust in politicians is gone. We have to restore trust for the public interest, the interest of the future: youth!<\/span><\/p>\n<p><center><iframe src=\"\/\/media-service.vara.nl\/player.php?id=367395\" width=\"650\" height=\"366\" frameborder=\"0\"><\/iframe><\/center><span style=\"font-weight: 400;\"> <br \/> It would be awesome if we could go back to a society which, highly engaged, Jan describes\u00a0from the heart. A society where trust is big\u00a0enough to hang\u00a0strings from the mailboxes again. That is why it makes me happier that so many of our youth value this plea so much! Would this be the moment where we can start working together on increasing trust within society? <\/span><\/p>\n<blockquote>\n<h2 style=\"text-align: center;\"><b>Would this be the moment where we can start working together on increasing trust within society?<\/b><\/h2>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\">Whether we hang strings from mailboxes again, or in any other form, a society needs to be built on trust in order to be more successful. The <\/span><a href=\"http:\/\/www.atlasofeuropeanvalues.eu\/new\/europa.php?ids=62&amp;year=2008&amp;country=\"><span style=\"font-weight: 400;\">European Value Study<\/span><\/a><span style=\"font-weight: 400;\"> (2008), an extensive research project supported by the dutch Tilburg University and the German University of Potsdam explores Europeans&#8217; attitudes about religion, politics, work, society, family and Europe, shows that a higher extent of trust within society exist in the more wealthy countries. And, as described by Stephen M.R. Covey (son of management guru Stephen R. Covey) in his book, <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.amazon.co.uk\/Speed-Trust-Thing-Changes-Everything\/dp\/1847392717\/ref=sr_1_1?ie=UTF8&amp;qid=1480889339&amp;sr=8-1&amp;keywords=the+Speed+of+Trust\">The Speed of Trust<\/a>:\u00a0<\/span><span style=\"font-weight: 400;\">trust is an important factor in lowering costs and raising\u00a0efficiency. Having, giving and receiving trust is, according to Covey, a <\/span><a href=\"https:\/\/www.power2improve.com\/leiderschap\/hoe-toekomstbestendig-ben-jij\/\"><span style=\"font-weight: 400;\">21st Century Skill<\/span><\/a><span style=\"font-weight: 400;\">. A skill which you definitely need in the highly changeable world we live in. According to Covey trust is a <\/span><a href=\"https:\/\/www.power2improve.com\/en\/communication\/trust-based-relationships\/\"><span style=\"font-weight: 400;\">competence which can be acquired and developed<\/span><\/a><span style=\"font-weight: 400;\">. When you develop and improve this skill, you allow yourself to achieve great accomplishments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, Jan Terlouw concludes in his plea that the lack of trust is inefficient and brings more costs. \u2018What used to be signed and closed with a handshake, nowadays requires 5 contracts. And building a bridge requires more lawyers than engineers.\u2019, Jan stresses. Think about the extra costs this will bring. Not only will it raise expenses when both parties hardly trust each other, if at all. The speed to realize tasks and projects drastically decreases. And again that costs more money. Everything takes longer and is more expensive. On the positive side, Covey states that engagement, collaboration, decision making and satisfaction increase when trust increases. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks for the insights, Stephen and Jan! If trust has such a big impact on cost and speed, shouldn\u2019t we start working on that together as soon as possible?!<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><blockquote>\n<h2 style=\"text-align: center;\"><b>If trust has such a big impact on cost and speed, shouldn\u2019t we start working on that together as soon as possible?!<\/b><\/h2>\n<\/blockquote>\n<\/div><div class=\"fusion-text fusion-text-4\"><h2><\/h2>\n<h2><b>Trustworthiness before trust<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Gaining trust doesn\u2019t come naturally. You will need conscious effort\u00a0to have, give and get\u00a0trust. In your relationship with others it is important to show consistent behavior. Because your behavior is what others judge you on. Others don\u2019t see your intention, they see your behavior. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is important to show someone else that you really are trustworthy. Only then you can gain their trust. In her TED talk, baroness and philosopher <\/span><a href=\"https:\/\/www.ted.com\/talks\/onora_o_neill_what_we_don_t_understand_about_trust\"><span style=\"font-weight: 400;\">Onora O\u2019neill<\/span><\/a><span style=\"font-weight: 400;\"> describes how this works: you decide whether you feel someone is trustworthy based on three points: <\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is one competent?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is one honest? <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is one reliable? <\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Are all these points present? Then there is a sufficient base for a trust based relationship. <\/span><\/p>\n<p><center><iframe src=\"https:\/\/embed.ted.com\/talks\/lang\/nl\/onora_o_neill_what_we_don_t_understand_about_trust\" width=\"640\" height=\"360\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/center>&nbsp;<\/p>\n<h2><b>Together we increase trust<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">How much trust do you have in your fellow people? Are you someone who deserves trust from others? Do you trust yourself? Jan Terlouw hits\u00a0where it hurts: lack of trust slows us down. Counting on each other is a great good, both in society and in organisations. Having, giving and receiving trust brings out a lot of positive things. Do you want others to trust you? Trustworthiness starts with being credible. This begins with your own mindset. Which values and beliefs do you have? Do you have the courage to act according to your values and beliefs at all times? Even if standing by your values and beliefs is the hardest thing to do? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is important that you genuinely care about people. Show that you are honestly seeking what is good for others. Show your intent in your actions. Behavior is important because it is what people see and judge. Also, deliver what you promise. If you deliver what is expected, your credibility will grow. <\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-5\"><h2 data-fontsize=\"18\" data-lineheight=\"23\"><b>3 tips\u00a0to create more trust<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\"><b>Be honest<\/b><br \/>\n<span style=\"font-weight: 400;\">Tell your colleagues what\u2019s going on. Use simple, to the point\u00a0language. Share the things that are on your mind and involve your colleagues in your plans. Think about it. How would you feel when it seems that your supervisor has got a hidden agenda? Would you trust that person more, or less? <\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/li>\n<li style=\"font-weight: 400;\"><b>Show\u00a0respect<\/b><br \/>\n<span style=\"font-weight: 400;\">Show that you care about your people. Respect every person\u2019s and every function\u2019s dignity.\u00a0Our actions should show we care, because people judge us on our behavior and not on our intent. \u00a0If you mean what you say and do, people around you will notice that you have sincere respect for others. It\u2019s all in the details. Hold the door for someone. Say \u2018Hi!\u2019 to the cleaning lady when you walk into your office every morning. Let someone cut the queue, even though you were already standing there. Offer your seat to that old woman on the train. All these small things will eventually have a big impact. You will soon notice the big smiles you get in return.<\/span><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/li>\n<li style=\"font-weight: 400;\"><b>Do as you promise<br \/>\n<\/b><span style=\"font-weight: 400;\">When you make a commitment, big or small, you build hope. When you keep a commitment, you build trust. Be careful when making commitments. Be clear in the commitments that you make and live up to what you promise. If you act on what you said you were going to do, your colleagues will start trusting you more and more. They will see that you really are a trustworthy person.<\/span><\/li>\n<\/ol>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5px;--awb-padding-right:15px;--awb-padding-bottom:25px;--awb-padding-left:22px;--awb-background-color:#e6e6e6;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-6\"><h2><img decoding=\"async\" class=\"wp-image-3719 size-medium alignleft\" src=\"https:\/\/www.power2improve.com\/wp-content\/uploads\/2014\/08\/time-92897_1280-300x212.jpg\" alt=\"vertrouwen, versnellen\" width=\"300\" height=\"212\" \/>Trust based relationships<\/h2>\n<p>During the communication training Trust based relationships, professionals, staff, project leaders, advisors, consultants and managers learn how trust accelerates decision making, sales and actually: everything. Do you want to learn why and, more importantly, how?\u00a0<div class=\"fusion-alignleft\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.power2improve.com\/en\/communication\/trust-based-relationships\/\/\"><span class=\"fusion-button-icon-divider button-icon-divider-left\"><i class=\" fa fa-thumbs-o-up\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-button-text fusion-button-text-left\">TELL ME MORE<\/span><\/a><\/div><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left 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